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Process Help provides instructions on how to navigate and use Online Application.  The text for Process Help is displayed below:



Using This Website  

 

 

Here are some tips for using this website.

You'll see some questions with a star (*) next to them. You must answer these questions before you can go on to the next page.

Please do not use the Forward, Back or Stop buttons on your browser. Instead, use the navigation buttons at the bottom of each page within the Online Application. At any point, the user can call the ConneCT Benefit Center at 855-6-CONNECT (855-626-6632) to receive assistance.  You can click on these to move between pages:

 

 

     

Static Navigation Links

The static navigation links in the upper left hand corner of the page display the page you are on.  The links will take you to that page.  One or both links display based on the page you are on.

     

Next

Click the Next button when you're done with a page and ready for the next questions.

     

Previous

Click the Previous button if you need to go back to a page to change your answers. If you have not yet selected the NEXT button on this page, the information you entered on this page will be lost.

     

Save & Exit

You'll see this item when completing an Online Application. Click the Save & Exit button to save all of you information and go back to the MyAccount screen. You can resume your already started application at a later time.

     

Cancel

Click Cancel & Exit to return to MyAccount without saving any information.

     

Add

You will see this item on the summary screens of the Online Application. Click the Add button to return to the details page and report additional information for the associated section.

     

Submit

You will see this on Signing Your Application page. Click Submit when you are finished entering all of your information and ready to submit your application.

     

Print My Information

You will see this item on the Thank You screen. Click the Print My Information button to view and print a PDF of your completed application.

     

Print Voter Registration

You will see this item on the Thank You screen. Click the Print Voter Registration button to generate a PDF of the voter registration form that can be printed.

     

Return to MyAccount

 

You will see this item on the Thank You screen. Click the Return to MyAccount button when you are finished viewing your submitted application and do not need to submit any proofs.

     

Cover Sheet

You will see this on the Verification Checklist and Document Submission screen. Click the Cover Sheet button to print a cover sheet for the proofs you mail in.

     

Browse

You will see this on the Verification Checklist and Document Submission screen. Click the Browse to select an electronic copy of the proof you want to upload.

     

Upload

You will see this on the Verification Checklist and Document Submission screen. Click the Upload button to submit an electronic copy of a proof you selected.

Along the way you'll see these items, too:

 

Progress Bar

The progress bar shows you how close you are to being done.

 

     

Spanish

Click the Habla Espanol link to view the Spanish version of the website.

     

Print

Click the Print link to print the page you are currently on. 

     

Help

Click the Page Help link if you have a question about what we're asking or if you don't know how to answer a question.

     

Keyword Help

Authorized Food Shopper

You will see words in the text and questions displayed as a link.  Clicking the link will display the definition of the word.

     

Field Help

Click the Question mark to learn more about the information you should enter.